Product Returns

As part of our commitment to you, all BrandBeautySupply purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased at BrandBeautySupply.com, you may return the item in its original packaging within 30 days of your shipment receipt date. Your satisfaction is our primary goal; please carefully review our return instructions and policy below.

Return Instructions - 4 Easy Steps to No Hassle Returns

Before shipping your return we recommend that you review our entire return policy below.

  • Obtain your Return Merchandise Authorization number (RMA#). For your convenience, please fill out the form below to obtain the number.
  • Include all parts, pieces, printed materials, and accessories, along with the product's original packaging.
  • Include a copy of your packing slip and RMA# with your return shipment.

Mail your return to:
BrandBeautySupply.com
258 Kings Hwy, Brooklyn, NY

Customers pay for return shipment charges. To ensure that we receive the package we do recommend using a method of shipping with tracking and insurance.

Returns will be processed and approved credits issued within ten business days of receipt.

BrandBeautySupply is an online retailer. Please note that we are unable to process walk-in returns.

Please complete the form below to request an RMA number.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

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